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Important General Terms and Conditions
Please read the following terms
carefully prior to using this website. By using this website you agree
to the following terms of use.
How to book our wholesale tickets ?
- After you book tickets online using this website, our agents will
contact you within one business day, and we will confirm your booking
by email and by phone.
- The credit card holder and any companions traveling on the same itinerary
may only purchase tickets for travel. If you wish to purchase a ticket
for someone else, and are not traveling on the same itinerary, you should
call us to arrange your purchase. According to IATA rules, please fax
us "Credit Card Authorization"
form for your tickets or your friend's ticket payment.
- I (Passenger or cardholder) authorize to pay the total airfare and
delivery fee. This total charge may appear on my credit card statement
as separate items from various airlines and travel agency.
- The phone number, email address and billing address must be valid
and true.
- After we receive your credit card authorization form, our agents will
issue tickets for your trip. Then, we will send your E - tickets or
paper tickets to you by email or Fedex. If you don't receive your tickets
before the day of your departure, please call our emergency phone at
(250)884-3389 (24 hours operation).
- We suggest a minimum of 3 business days in advance purchase on most
wholesaler's tickets. While we will attempt to assist you, we cannot
guarantee tickets will be processed if booked less than 3 days in advance.
Terms and Conditions :
- I acknowledge that my booking information, such as, the itinerary,
traveler's names, phone number, email address, billing address, credit
card payment information and delivery information are accurate.
- I agree to pay the total airfare and delivery fee for my ticket(s)
booking .
- A valid credit card must be used at the time the fare is reserved,
otherwise tickets cannot be delivered or issued.
- A name change is not permitted once a reservation has been confirmed.
Tickets may be NON-REFUNDABLE / NON-CHANGEABLE. For detailed tickets'
rules, please send us email
to ask our agents.
- Airfares are not guaranteed until the tickets are issued. In case
of any fare change, our agents will contact you before issuing the tickets.
- All returning passengers are required to reconfirm their flight 7
working days before departure. Reconfirm each of your flights with the
airline at least 72 hours in advance, even if the airline tells you
that reconfirmation is not required. If the airline doesn't hear from
you by 72 hours before the scheduled departure time of your flight,
they are entitled to cancel your reservations, without compensation,
and give your seat to someone else.
- Each passenger is responsible to obtain the proper travel documents
prior to purchasing airline tickets. Please contact the destination
country's consulate for details.
- Our agents reserve the right not to issue tickets. This includes if
a booking is flagged by our security department. This also includes
but is not limited to, phone numbers that cannot be validated and travel
that does not originate from or is destined for Canada.
- Our company, CanadaTravelService.com , FlyGreatChina.com and FlyChina.ca
liability is limited to the amounts paid to us for services. We cannot
be held liable for purchases made outside of our website even if these
purchases or attempted purchases relate to bookings that were made or
attempted on this website.
Privacy
Policy
We understand the importance of protecting the personal information
of our customers. We are a member of ACTA - (#11562) and a member of
Better Business Bureau (BBB) in the Online Reliability Program. You
can trust us.
If you have questions or concerns regarding this statement, you should
first contact CanadaTravelService.com's Privacy Office as follows:
CanadaTravelService.com
Suite 415, 1095 McKenzie Ave.,
Victoria BC V8P 2L5
Phone: (250)884-3389
Fax: 1-866-886-1041
Revised February 1, 2008
Legal Department
By using this website your agree to be bound by its Terms of Use.
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